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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ahmad Muhaimin

July 8, 2025

5  out of  5
rating by Ahmad Muhaimin
"The agent Sabrea was very patient and helpful in answering all of my questions."
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Suzanne Nangle

July 8, 2025

5  out of  5
rating by Suzanne Nangle
"Kevin was quick and responsive in getting a new car added and getting Id docs sent. Pleasure to work with. Thanks"
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Sarah Bedi

July 2, 2025

5  out of  5
rating by Sarah Bedi
"My first contact agent had been great! I needed to get ahold of them on several unscheduled occasions and she was right there ready to help me. I'm grateful!.. My new contact Jai is absolutely wonderful also!! He was so respectful and collected when I was coming apart on the phone. I greatly appreciate the way the call was handled! I was respected, relieved, fulfilled, and Jai satisfied every issue regarding my policy with great dignity and respect. I would like to show my great appreciation for the continuing service as well! Thanks beyond thanks Jai (with an"I")! God bless you 🙏 Sincerely!!"
We responded:
"Thank you so much, Sarah, for your heartfelt 5-star review! We're truly grateful for your kind words about our team. It's wonderful to hear that both your first contact agent and Jai provided you with such compassionate, respectful, and attentive service—especially during challenging moments. We’re proud to have team members like Jai who handle every situation with dignity and care. Your appreciation means a lot to us, and we’re here to continue supporting you whenever you need. God bless you too, and thanks again for trusting us! Ty and Team "
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Shannon Robinson

June 30, 2025

5  out of  5
rating by Shannon Robinson
"The customer service provided has always been exceptional. When I did have an accident it was incredibly easy to file a claim and I was kept informed through the whole process. I was incredibly grateful to receive a personal phone call to follow up and ask if they could provide any additional assistance."
We responded:
"Thank you so much, Shannon, for your wonderful 5-star review! We're delighted to hear that our customer service exceeded your expectations and that the claims process was smooth and supportive. Providing personal care and keeping you informed is very important to us. If you ever need any further assistance, please don’t hesitate to reach out. We truly appreciate your kind words and trust! Ty & Team! "
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Philip Raine

June 30, 2025

5  out of  5
rating by Philip Raine
"Had the pleasure of talking to Sabrina from Ty Gittens StateFram Agency. She followed up in regards to the insurance policy I had just purchased and quickly resolved a few unexpected issues that I sprung on her. Couldn’t have been happier with the service provided!"
We responded:
"Thank you, Philip, for your fantastic 5-star review! We're thrilled to hear that Sabrina was able to provide you with prompt and effective assistance. It's great to know she resolved those unexpected issues quickly and made your experience a positive one. We truly appreciate your kind words and your trust in Ty Gittens StateFarm Agency. If you ever need anything else, we're here to help! Ty & Team "
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jamal mallory

June 26, 2025

5  out of  5
rating by jamal mallory
"Great service"
We responded:
"Thank you, Jamal, for your 5-star review! We're glad to hear you received great service. If you ever need anything else, we're here to help! Ty & Team "
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Gam N.

June 25, 2025

5  out of  5
rating by Gam N.
"Great service and attention to details!"
We responded:
"Thank you, Gam, for your fantastic 5-star review! We're delighted to hear that you appreciated our great service and attention to detail. If you ever need any assistance, please don't hesitate to reach out. We truly value your support! Ty & Team "
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Emily S

June 25, 2025

5  out of  5
rating by Emily S
"Awesome workers !"
We responded:
"Thank you so much, Emily, for your 5-star review! We're happy to hear you think our team is awesome. If you ever need anything, we're here to help! Ty & Team "
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Cam D

June 23, 2025

5  out of  5
rating by Cam D
"If you think dealing with insurance is a hassle, then you haven't met Tiffany yet! She's like a caffeinated cheetah on roller skates, making sure everything gets done at lightning speed. Need help with your policy? Blink, and Tiffany has already sorted it out, all while sipping her coffee! Her responsiveness is nothing short of legendary—it's almost like she knows what you need before you do. If only all customer service could be this sharp! When it comes to professionalism, Tiffany could write the book (and probably has, in her spare time). She navigates the complexities of insurance with the poise and precision of a seasoned conductor leading a symphony. But where Tiffany truly shines is in her ability to communicate with customers in a way that feels personal and relatable. She's like the friendly neighbor who just happens to know everything about insurance. Whether she's explaining the intricacies of a policy or calming the nerves of a first-time policyholder, Tiffany’s warmth and empathy turn a potentially dry subject into a pleasant conversation. In summary, Tiffany is a whirlwind of efficiency, expertise, and charm. She's the secret ingredient that turns dealing with insurance from a chore into a delightful experience. If you haven't had the pleasure of working with her yet, prepare to be amazed. Bravo, Tiffany! Keep dazzling us with your insurance superpowers!"
We responded:
"Thank you, Cam, for sharing such a wonderful review of Tiffany! We're thrilled to hear that she has made such a positive impact on your experience. It's great to know her responsiveness, knowledge, and personable communication truly set her apart! We're proud to have her on our Ty Gittens State Farm Agent team and delighted to know she has turned dealing with insurance needs into a good experience for you. Thank you for choosing our office! -Ty"
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Shacira Star

June 21, 2025

5  out of  5
rating by Shacira Star
"My agent sabria was so helpful and sufficient with getting me the insurance i need thank you so much:)"
We responded:
"Shacira! Thank you so much for your wonderful review! We're thrilled to hear that Sabria provided you with such helpful and efficient service. Your satisfaction is our top priority, and we’re glad we could assist you in finding the insurance you need. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. Thanks again for choosing us! 😊 Ty and Team ! "
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Erik Froburg

June 19, 2025

5  out of  5
rating by Erik Froburg
"I worked with Jaivaughntae and he was amazing! Very knowledgeable and helped me with all my questions and got me great coverage at very reasonable price! Go see my man!"
We responded:
"Erik! Thank you for your fantastic review! We're so glad to hear that Jaivaughntae provided you with exceptional service and answered all your questions. It's great to know that you found the coverage you needed at a reasonable price. We appreciate your recommendation and look forward to assisting you again in the future! Ty & Team! "
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Marci Florio

June 16, 2025

5  out of  5
rating by Marci Florio
"Lillyanna was very sweet and helpful"
We responded:
"Marci! Thank you for taking the time to leave such a wonderful 5-star review! We’re thrilled to hear that Lillyanna was sweet and helpful. She truly embodies our commitment to exceptional customer service, and we’re so proud to have her on our team. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Ty & Team!"
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Kelly Crisman

June 13, 2025

4  out of  5
rating by Kelly Crisman
"I can't complain about my car insurance agency. They never complain about me calling out of the blue, sending replacement cards or answering any questions."
We responded:
"Kelly, Thank you for your positive feedback! We're glad to hear that you've had such a great experience with our agency. Our team is always here to help, whether it's answering questions or providing replacement cards, and we appreciate your trust in us. If you ever need anything else, feel free to reach out anytime. Your satisfaction means a lot to us! Ty & Team "
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Paul Grabowski

June 13, 2025

5  out of  5
rating by Paul Grabowski
"My phone call with this young man (jimmy)?was kind courteous friendly and informative. It was like talking to a family member."
We responded:
"Paul! Thank you for sharing your wonderful experience! We're delighted to hear that Jimmy made your phone call so pleasant and informative. Creating a friendly and welcoming atmosphere is what we strive for, and it's fantastic to know that you felt at ease, like talking to a family member. If you need any further assistance, please don’t hesitate to reach out. We appreciate your kind words! Ty & Team"
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Jerry Frink

June 9, 2025

5  out of  5
rating by Jerry Frink
"Very good everything was very good"
We responded:
"Jerry, Thank you so much for your wonderful 5-star review! We’re thrilled to know that you had a great experience with us. Your positive feedback is incredibly motivating for our team and reinforces our commitment to providing excellent service. Ty & Team "
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candace Gomez

June 5, 2025

5  out of  5
rating by candace Gomez
"Agents are super nice and courteous."
We responded:
"Hi Candace, thank you for your kind words! We’re so glad you had a great experience with our team. If you ever need anything, we’re here to help! - Ty and Team"
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Huxley Muller

June 5, 2025

5  out of  5
rating by Huxley Muller
"My questions were answered. Thanks!"
We responded:
"Huxley, thank you so much for your 5 star review. We appreciate your business and look forward to providing you great customer service in the future. "
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Jackie Mason

June 4, 2025

5  out of  5
rating by Jackie Mason
"Kevin called me back promptly and sent me what I needed without issue Thank you so much Kevin"
We responded:
"Jackie! Thank you so much for your kind words! We're thrilled to hear that Kevin was able to assist you promptly and effectively. Our team is dedicated to providing excellent service, and it's great to know that we met your expectations. If you need anything else in the future, please don't hesitate to reach out. We appreciate your feedback!" Ty & Team "
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an-nisaa Bint-belton

May 18, 2025

5  out of  5
rating by an-nisaa Bint-belton
"Sabre’s was amazing with her customers service skills she knew how to accommodate me in ways that I didn’t even know State Farm offered I truly appreciate her for taking her time and being understanding with my needs!!!!"
We responded:
"An-Nisaa Wow! Thank you for your fantastic 5-star review! We’re overjoyed to hear that you had such a wonderful experience Sabrea. Your support not only brightens our day but also inspires our team to keep delivering the best possible service. If there’s anything we can do to make your next visit even more special, please let us know. Ty & Team!"
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Amber Rejouis

May 17, 2025

5  out of  5
rating by Amber Rejouis
"Jimmy was AMAZING! He helped me to understand my policy payment schedule and to make payments easier to manage. That ‘like a good neighbor’ slogan was deeply felt during my convo with Jimmy. He felt like a close reliable neighbor, with a great sense of humor too!"
We responded:
"Thank you Amber - it has been a pleasure to help you and your family"
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Stael Tassy

May 16, 2025

5  out of  5
rating by Stael Tassy
"Great communication"
We responded:
"Stael, Thank you for your wonderful 5-star review! We are thrilled to hear that you had such a positive experience with us. Ty & Team !"
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Tahrif Febrez

May 15, 2025

5  out of  5
rating by Tahrif Febrez
"Excellent Service, thanks a lot !"
We responded:
"Tahrif, Thank you for your fantastic review! We’re delighted to hear that you enjoyed our service. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations with your insurance needs. If you ever need assistance in the future, please feel free to get in touch. We look forward to serving you again! Ty & Team "
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Amir Fralin

May 14, 2025

5  out of  5
rating by Amir Fralin
"Sabrea was very patient with me. She also answered all of the questions that I had."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Sabrea was able to provide you with the support and information you needed. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any more questions or need assistance in the future, don’t hesitate to reach out! Ty & Team "
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Raheem Gambrell

May 7, 2025

5  out of  5
rating by Raheem Gambrell
"Polite and knowledgeable"
We responded:
"Thank you, Raheem, for your kind words! We're thrilled to hear that you found our team polite and knowledgeable. Your feedback motivates us to continue providing the best service possible. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again! Ty & Team "
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Ingrid Scott Donnelly

May 6, 2025

5  out of  5
rating by Ingrid Scott Donnelly
"Jimmy was pleasant to speak with and very helpful. Every time I call in to the office I’m met with efficient staff ready and willing to help me with whatever I need. Thank you!"
We responded:
" Ingrid! Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had a positive experience with Jimmy and our team. Providing efficient and helpful service is our top priority, and it’s wonderful to know that we met your expectations. Your kind words motivate us to continue delivering the best service possible. If you ever need anything else, please don’t hesitate to reach out. We truly appreciate your support! Ty & Team!"