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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LoRon

February 18, 2026

5  out of  5
rating by LoRon
"Customer service was great answered my questions & concerns quickly. Very happy with how everything was handled."
We responded:
"Thank you so much for the 5-star rating, LoRon! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Eric Williford

February 13, 2026

5  out of  5
rating by Eric Williford
"If it wasn’t for the two agents that I spoke on the phone with for these past two days I would not be with State Farm anymore. They were very helpful, courteous, and understanding. The company canceled my policy for a “ Unfinished claim” Yet the agents told me the only thing missing was Something small and they had that information on their records so I’m still on edge, but these two save the day"
We responded:
"Thank you for the 5-star review, Eric! Here on State Farm Agent Ty Gittens’s Team, we are proud to serve our community and appreciate your recognition. "
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Kristen Newsom

February 4, 2026

5  out of  5
rating by Kristen Newsom
"Great experience today switching from Allstate very easy and was able to lower my monthly payment. After being told at Allstate, there was nothing else they could do for me. I left after years of having them."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ty Gittens’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Diane Hall

February 2, 2026

5  out of  5
rating by Diane Hall
"Sabres was great to work with! She stayed in touch with me, went over all the papers. Explained, everything was very patient with me. Definitely would highly recommend"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ty Gittens’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Drexel Hill ."
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Zoe Benrahou

January 30, 2026

5  out of  5
rating by Zoe Benrahou
"Thank you for your help I really appreciate it"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Zoe, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ty Gittens’s Team—we are always here to help! "
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heather robinson

January 22, 2026

5  out of  5
rating by heather robinson
"Jimmy was awesome! Very detailed oriented always calls when he says he’s gonna call"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ty Gittens’s Team. "
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Toni Robinson

January 20, 2026

5  out of  5
rating by Toni Robinson
"Very polite and hot me a great rate"
We responded:
"Thank you for the 5-star review, Toni! Here on State Farm Agent Ty Gittens’s Team, we are proud to serve our community and appreciate your recognition. "
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Emerson C.

January 9, 2026

5  out of  5
rating by Emerson C.
"Great customer service, process was made easy and with my interest in mind. Appreciate it very much!"
We responded:
"Emerson! Thank you so much for your kind words and 5-star review! We’re thrilled to hear that our customer service and process made things easy and kept your interests in mind. Your appreciation means a lot to us, and we look forward to serving you again in the future! Ty & Team! "
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Marie

January 7, 2026

5  out of  5
rating by Marie
"Very friendly"
We responded:
"Marie, Thank you so much for your kind words! We're thrilled to hear that you had a very friendly experience with our team. We appreciate your feedback and look forward to serving you again! Ty & Team "
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August Steadman

January 7, 2026

5  out of  5
rating by August Steadman
"Real nice to talk takes the time to listen to my problem truly satisfied"
We responded:
"Thanks, August! It’s great to hear that you had a positive experience and that we took the time to listen to your concerns. We’re glad you’re satisfied and are always here to help! - Ty"
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maciek przybos

January 6, 2026

5  out of  5
rating by maciek przybos
"Quick assistance and very easy to follow directions. Jimmy was a great help finishing the work that was started by Sabrina I believe, before the holiday rush postponed me."
We responded:
"Thank you so much for your wonderful 5-star review, Maciek! We're glad to hear that Jimmy provided quick assistance and clear directions, and that we could help you complete your work despite the holiday rush. We’ll be sure to pass your kind words along to both Jimmy and Sabrea. We appreciate your support! Ty & Team "
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Christian Georges

December 15, 2025

5  out of  5
rating by Christian Georges
"James was great, responded to my initial question quickly and proceeded to offer me a better deal than a previously had. Overall great customer service and I felt like he went above and beyond."
We responded:
"Thank you so much for your fantastic 5-star review, Christian! We're thrilled to hear that James provided prompt responses and went above and beyond to offer you a better deal. Delivering excellent customer service is our top priority, and we're glad it made a difference for you. We appreciate your trust in us for your life, commercial, and renter's insurance needs! Ty & Team "
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Mike Conn

December 8, 2025

5  out of  5
rating by Mike Conn
"Great place to do business. Have always taken care of me when I need help"
We responded:
"Mike, Thank you so much for your 5-star review. We're delighted to hear that you've always felt well taken care of. It’s a pleasure doing business with you, and we’re here whenever you need us! Ty & Team "
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Tom Cargen

December 3, 2025

5  out of  5
rating by Tom Cargen
"Great experience with the State Farm crew. Thank you for making this a painless process"
We responded:
"Thank you so much for your 5-star review, Tom! We're glad to hear that the State Farm crew made the process easy and painless for you. We appreciate your kind words and look forward to assisting you again in the future! Ty & Team "
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Jena F. Williams

November 29, 2025

5  out of  5
rating by Jena F. Williams
"Sabrea was very helpful and very great to work with. I would recommend her services to anyone looking for car insurance."
We responded:
"Jena, Thank you so much for your wonderful 5-star review. We're thrilled to hear that Sabrea was helpful and a pleasure to work with. Your recommendation means a lot to us, and we're glad we could assist you with your vehicle insurance needs! Ty & Team "
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Diana Horsey

November 26, 2025

5  out of  5
rating by Diana Horsey
"Everything went smoothly and I received a price I can pay! Thank you"
We responded:
"Thank you so much for your 5-star review, Diana! We're happy to hear everything went smoothly and that you received a price that works for you. We appreciate your kind words and look forward to helping you again in the future! Ty & Team "
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Chirag Rohilla

November 19, 2025

5  out of  5
rating by Chirag Rohilla
"Jimmy is the man !! He did a wonderful job a smooth transition and great service. He’s an asset to the firm and has provided all the possible options to get us on board. Keep up the good job , thanks again !!"
We responded:
"Hi Chirag,

Thank you so much for your wonderful 5-star review! We're thrilled to hear that Jimmy provided you with a smooth transition and exceptional service. He truly is an asset to our team, and we're glad he could offer you all the options needed to get you on board with your property and vehicle insurance. Your kind words mean a lot to us. Thanks again for choosing us, and we look forward to continuing to serve you! Ty & Team "
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Thomas McCarrick

November 19, 2025

5  out of  5
rating by Thomas McCarrick
"James Leo provided 5 star service along with a 5 star attitude while assisting me in finding home and auto insurance that best fit my needs."
We responded:
"Hi Thomas,

Thank you for your fantastic 5-star review! We're thrilled to hear that James provided you with excellent service and a positive attitude while helping you find the home and auto insurance that best fit your needs. We appreciate your trust and look forward to continuing to serve you! Ty & Team "
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Rufus

November 14, 2025

5  out of  5
rating by Rufus
"James was very nice , understanding and went out his way to provide a reasonable estimate for me. We talk a lot throughout the day, and he was very understanding of my recent frustration with Progressive . I refuse to do business with Progressive cause they literally gave me three different quotes with the same info I gave them including driving history and to my astonishment the price kept jumping up. James ensured me he would do his best and he did. The price of StateFarm is not what sold me. It was James integrity and honesty in working with people you can tell he grew up moral and integrity and when dealing with people financial income in any form of business to me that is crucial. Thank you James keep up the good work and thank you for getting my mobile tire business rolling ."
We responded:
"Hi Rufus,

Thank you so much for your heartfelt 5-star review. We're incredibly glad to hear that James was able to provide you with honest, understanding, and supportive service during what sounds like a frustrating experience. Integrity and trust are values we hold dear, and it’s wonderful to know James exemplified that in helping you with your commercial insurance needs. We're honored to be part of getting your mobile tire business rolling and look forward to supporting you in the future. Thanks again for choosing us! Ty & Team "
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Natasha Walker

November 14, 2025

5  out of  5
rating by Natasha Walker
"I had the pleasure of working with Jimmy for my Auto Insurance needs. From the beginning he was very helpful, responsive and really listened to my needs. Even when I said I was going to shop around more, he responded with care and understanding. He even said he would be happy to help me further if my other inquiries didn’t work out. I was given the run around with some other companies and decided to reach out to Jimmy again. He responded right away and made sure I was taken care of. I really appreciate him for his time, patience, respect, kindness and most of all EXCELLENT CUSTOMER SERVICE. Thank You so much Jimmy 😊"
We responded:
"Hi Natasha,

Thank you so much for your kind and thoughtful review! We're delighted to hear that Jimmy provided you with such attentive, patient, and respectful service throughout your auto insurance journey. It means a lot to us that he could be there for you every step of the way and deliver the excellent customer service you deserve. We truly appreciate your trust and look forward to continuing to support your vehicle insurance needs. Thanks again for choosing us! Ty & Team "
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Kay Lee

October 30, 2025

5  out of  5
rating by Kay Lee
"Making the process simple and quick! Thank you!"
We responded:
"Hi Kay,

Thank you so much for your 5-star review! We're delighted to hear that we could make the process simple and quick for you. It’s our pleasure to assist with your vehicle and renter’s insurance needs. Please don’t hesitate to reach out if you need anything else in the future! Ty& Team "
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Hosea Baker

October 30, 2025

5  out of  5
rating by Hosea Baker
"Patient courteous and helpful"
We responded:
"Hi Hosea,

Thank you for your 5-star review! We're glad to hear you found our service patient, courteous, and helpful. It’s our pleasure to assist you with your vehicle and homeowners insurance needs. Please don’t hesitate to reach out anytime! Ty & Team "
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M M

October 28, 2025

5  out of  5
rating by M M
"State Farm reps were wonderful. They took out time to make sure that all of my information and coverage was good. Ms Sabrea was excellent. Stayed on the phone to make sure I was comfortable and ok."
We responded:
"Hi M M,

Thank you so much for your wonderful 5-star review! We're glad to hear that our team, especially Sabrea, took the time to ensure your information and coverage were just right. Providing comfort and support throughout the process is very important to us. We truly appreciate your kind words and look forward to assisting you again in the future! Ty & Team "
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Kita

October 28, 2025

5  out of  5
rating by Kita
"Excellent customer service! Sabrea is amazing!"
We responded:
"Hi Kita,

Thank you so much for your wonderful 5-star review! We're thrilled to hear that Sabrea provided you with excellent customer service. We'll be sure to pass along your kind words to her. We appreciate your trust and look forward to assisting you with your insurance needs in the future! Ty & Team "
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Amay Dankar

October 24, 2025

5  out of  5
rating by Amay Dankar
"Fast, efficient service from Jimmy - he was helpful, prompt, and got me the quote I needed."
We responded:
"Thank you, Amay! We’re so glad to hear Jimmy provided fast and efficient service. Your kind words mean a lot to us, and we’re happy we could get you the quote you needed quickly! Ty & Team"